I’m not faking my disability and if they cant see my disability it doesn’t mean it doesn’t exist and also doesn’t mean I need a “barrier free” room. (And not a one off instance…they accused my service dog of having fleas and wanted to charge me a 250 cleaning fee despite fact she has a flea treatment and I took her to vet after accusation and got verification she didn’t have them and then they dropped the charge and another time one of the front desk employees asked me to demo my dogs tasks). U would think a Native American run casino might understand discrimination. Sad because otherwise and overall I would recommend this place. But if u r disabled or have a service dog forget it. They may boost about having a “hero day” for those who served etc. When I called to complain they put us in another room (after maybe they read the law) that was beautiful and not close to comparable to their “barrier free/ service dog friendly” room.

The faucet handle was not attached and bathroom smelled like sewage backup (my friend actually vomited due to smell). So I accepted the “lesser” accommodations only to be given a “barrier free” room (which I don’t need) that looked and smelled like a prison cell.

Q, Murr and Sal are the show’s executive producers and the stars of the truTV hit. When I explained to manager that was discriminating under ADA law I was told to take it up with their legal staff and drop it or leave. Saturdays in November, win a share of over 144,000 in cash & prizes Every hour from 5:00 p.m. Fans of the show Impractical Jokers will get a chance to see them live this fall at Soaring Eagle Casino. I was comped a suite tonight by my casino host only to be told I was moved to a “pet friendly” room. As a person with a service dog I have experienced multiple instances of discrimination by hotel staff who do not seem to understand or respect the law or rights.

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